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How do you bill?
First-time users and single-serving orders are billed upon delivery. If you love our work, you can set up a client account which is billed monthly and can be paid easily online or by mail.
How are my transcripts delivered?
E-Typist will send your files electronically via email. We can also delivery via encrypted links to authenticated server access. For those who need physical transcripts mailed, we can do that too.
How is the work formatted?
We will create a template for the format, font size and style you prefer. If no specs are provided, we will use 1″ margins, 12-point Times New Roman, double spaced for pleadings and single spaced on all other documents.
Are typists US-Based?
Yes. All typists are US-Based for expert command of the English langauge, accents and dialects.
Can you use my templates?
Yes. We can also create templates for you. Upload any templates or letterhead along with your audio/video files on our Order page. You can also send them to our service desk at Answers@etypist.com.
How long does it take?
Single speaker transcription is always returned within 24-hours without extra costs. For multiple speakers/verbatim, E-Typist offers different turnarounds based on your needs.